MyMaja Privacy and Cookies Policy

Welcome to MyMaja! We are committed to protecting your privacy and ensuring you have a positive experience on our app. This Privacy and Cookie Policy outlines our practices regarding the collection, use, and sharing of your information through our mobile application ("MyMaja").

Information We Collect

Personal Information

• Email Address: Used for account registration/login and OTP delivery.
• First Name and Last Name: To personalize your account.
• Phone Number: For account verification and communication purposes.
• Address: Required only if you order a physical loyalty card. You have the option to delete this information.

Usage Information

• Loyalty Card Transactions: Records of your loyalty points balance, transactions, and e-receipts.
• Shopping List and Product Search: Data to maintain your shopping list and product search history across devices.
• Barcode Scans: For product searches and list additions. No images are collected, only barcode data.

Technical Information

• Push Notifications: For transaction alerts and offers.
• Camera: For barcode scanning.

How We Use Your Information

• To Provide Services: Registering and managing your account, processing loyalty card transactions, and maintaining your shopping list.
• To Improve and Personalize Your Experience: Enhancing app features like product search and local store listings.
• To Communicate: Sending OTP for login, transaction notifications, and promotional offers.

Data Sharing

We do not share your personal data with third-party entities except as necessary to provide the services mentioned (e.g., email service providers for OTP delivery).

Data Protection

We employ industry-standard measures to protect the information you provide us, including encryption, access controls, and secure development practices.

Your Rights

• Access and Correction: You may review and update your personal information within the app.
• Deletion: You can request account deletion by contacting support@mymaja.co.uk.
• Push Notifications: You may opt-out of receiving push notifications through your device settings.

Cookies and Similar Technologies

MyMaja uses cookies and similar technologies only to maintain your session and preferences within the app. We do not track your activity for any other purpose.

Changes to This Policy

We may update this policy from time to time. We will notify you of any significant changes through the app or via email.

Contact Us

For any questions about this policy or your personal information, please contact us at support@mymaja.co.uk.

GDPR Compliance for EU and EEA Users

MyMaja respects the privacy rights of users in the European Union (EU) and European Economic Area (EEA) under the General Data Protection Regulation (GDPR). We are committed to safeguarding your data and ensuring your rights are protected.

Your Rights Under GDPR

As an EU or EEA resident, you have specific rights regarding your personal data, including:

• Access: You can request access to your personal data.
• Rectification: You can ask us to correct inaccurate or incomplete data.
• Erasure: You may request the deletion of your data when it is no longer needed.
• Restriction: You have the right to limit how we use your data.
• Portability: You can receive your data in a readable format or have it transferred.
• Objection: You may object to the processing of your data, including for direct marketing.

Exercising Your Rights

To exercise any GDPR rights, please contact support@mymaja.co.uk. Our team is here to assist you promptly and efficiently.